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Welcome to our future website!

Posted on April 22, 2022


multiscreen homepage screenshot

Welcome to our future website!

As you can see, it’s still a work in progress, however, we’ve launched this test site, so we can build openly, iteratively and collaboratively with the Sackets Harbor community.

Phases

There are two phases to our official launch:

  • BETA: Get feedback from the community.
  • LIVE: Formally launch the official website (and continuously improve it)

Done/doing

What’s been done

  • Training and empowerment on new web tools
  • Organize content into a customer service approach
  • Prioritize plain language
  • ADA compliance
  • Predictive search
  • Mobile-friendly design
  • Interactive get answers
  • Updated services information
  • Website encryption
  • BETA Launch

What’s up next

  • Iterate on BETA feedback
  • Add and improve content
  • Continuous improvement 
  • LIVE launch

Give us your feedback

As we build the new website, we want your input. Please share your ideas.

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